We provide quality servicing of all internet on an ongoing, regular basis. We are committed to providing excellent value for money to all our customers. We do not add unnecessary hidden cost, thereby lowering the cost to you.
|Other Charges||Amount in Rs.||Applicable Remarks|
|New Connection Charges (Non Refundable)||1000.00 (Monthly)||• Activation and Installation charges are not refundable and it is not related to CPE cost.|
|CPE/Equipment Security Deposit For Home Users (Refundable)||2500.00 (Monthly)||• If Subscriber deposit any security amount to the company at time of new connection against CPE
(Customer Premises Equipment) then same will be refund under following guideline.
|Connection Holding Charges||100.00 (Monthly)||• Applicable Maximum for 3 months beyond subscriber connection goes in to temporary suspension.|
|Connection Reactivation Charges||Rs. 500.00||• When connection goes in temporary suspension.
• It will also applicable when subscriber connection suspended in non payment for 3 months.
|Connection Shifting Charge||Rs. 500.00||• When subscriber need to shift connection from current location to new location within City.
• Connection shifting process is Subject to feasibility and network availability.
|Static IP Charges for Home and Residential User||Rs. 200.00 (Monthly)||• When subscriber required making online their networking devices (DVR/Server etc.)
• IP Request form is mandatory via mail or hardcopy.
|Static IP Charges for SME & Business Users||FOC||• IP Request form is mandatory via mail or hardcopy.|